Wi-Fi & Internet Requirements:. Step 1: Establish a Dedicated IoT Network. Step 2: Enable Device Communication. Step 3: Implement Sticky DHCP. Step 4: Configure Ports and Whitelisting. Pay special attention to the protocol (http vs https) and port nu

Wi-Fi &amp; Internet Requirements:<ul><li>Wireless protocol: 802.11 a/b/g @ 2.4Ghz (5.0Ghz not supported)</li><li>Wireless encryption: WEP/WEP128, WPA.</li></ul>Step 1: Establish a Dedicated IoT Network<ul><li>Purpose: Isolates IoT traffic, improving security and performance.</li><li>Action: Configure a separate SSID for IoT devices. Implement VLANs if possible, to further segregate and manage traffic.</li></ul>Step 2: Enable Device Communication<ul><li>Purpose: Allows Mysa devices to interact, share data, and operate cohesively.</li><li>Action: Adjust network settings to permit device-to-device communication. Ensure multicast DNS (mDNS) is supported and properly configured within the IoT VLAN.</li></ul>Step 3: Implement Sticky DHCP<ul><li>Purpose: Prevents IP address changes, aiding in device management and network stability.</li><li>Action: Configure the DHCP server to assign permanent (or long-term lease) IP addresses to Mysa devices based on their MAC addresses.</li></ul>Step 4: Configure Ports and Whitelisting<ul><li>Ports: Ensure the network firewall and router settings allow traffic on ports</li></ul><ol><li>1883 (MQTT)</li><li>8883 (Secure MQTT)</li><li>8345 for specific Mysa services.</li></ol><ul><li>Whitelisting: Add the specified URLs to the network&#x2019;s whitelist to ensure uninterrupted access to Mysa services.</li></ul>Pay special attention to the protocol (http vs https) and port numbers.<ol><li>https://rotate.zen.mysa-dev.cloud:8345 for secure device management and updates</li><li>http://rotate.zen.mysa-dev.cloud:1883 for device communication without TLS</li><li>https://zenprodstore.blob.core.windows.net for access to firmware updates and resources</li><li>https://zen-prod-hub.azure-devices.net:8883 for secure device-to-cloud communication</li><li>Encrypt OCSP server: http://r3.o.lencr.org/ to verify the revocation status of digital certificates.</li></ol>Note that this server uses HTTP, not HTTPS, which might be blocked by some routers.Step 5: DNS Resolution and Proxy Configuration<ul><li>DNS Resolution: Verify and, if necessary, adjust DNS settings to ensure reliable domain name resolution. Consider using well-known public DNS services for reliability.</li><li>Transparent Proxying: If your network employs a transparent proxy, configure it to allow traffic for OCSP (Online Certificate Status Protocol) checks. This is crucial for the security verification of Mysa devices.</li></ul>

Detailed Network Optimization Guide

Use the iOS or Android Installation/Pairing app for joining to a clients Wi-Fi network and adding devices to their Mysa HQ account. 1) Download the applicable Mysa HQ installer app. 2) With your phone, join the clients Wi-Fi network that will be used

Use the iOS or Android Installation/Pairing app for joining to a clients Wi-Fi network and adding devices to their Mysa HQ account.&#xA0;1) Download the applicable Mysa HQ installer app.<ul><li>iOS: <a href="https://apps.apple.com/app/mysa-hq-installer/id6479270392">https://apps.apple.com/app/mysa-hq-installer/id6479270392</a></li><li>Android: <a href="https://play.google.com/store/apps/details?id=com.mysahq&amp;hl=en&amp;gl=US">https://play.google.com/store/apps/details?id=com.mysahq&amp;hl=en&amp;gl=US</a></li></ul>2) With your phone, join the clients Wi-Fi network that will be used for ZEN thermostats to be paired with.3) Obtain clients Site Installation Code. Each site code is unique and does eventually expire.4) Prepare to be at the thermostat and follow the in-app prompts during the pairing process. Can take approx. 7-10 mins per device. Note: keep app open while download is in progress. <img src="https://attachments.gorgias.help/mJQz8753vK6adpn4/hc/kREQL2bqay6Ml8n3/2024062617-e51b0304-7774-44cf-9e8f-4ce59c8c2b80-1e05edf3-7309-42a9-acb6-78cfc0edf313.png" style="width: 651px;" class="fr-fic fr-dib">

Connecting to Wi-Fi and Mysa HQ

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