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Viewing Options

Portfolio (Alerts) View

The Portfolio view is the default webpage when accessing your Mysa HQ account. The view consists of a map that indicates geographic location, the alert status of the devices (Normal, Warning, Critical) and a breakdown of Device severity as well as ty

Group View

The Group view is used to navigate through the portfolio of devices based on how the structure/hierarchy was setup. Refer to: Planning your Mysa HQ hierarchy structure. Selecting a Region, Site and Group can be done using the drop-down list or click

Devices View

The number of devices shown will be dependant at what level you have navigated to. When at the Region level all devices for that region will be listed. As you navigate further down to Site or Group level only those devices applicable to that level wi

Status Icons - what do they means?

Under the status column will appear the state of the thermostat. More than one type of icon can appear per device depending on if there are multiple states or alerts. Thermostat is online. Thermostat is offline. Off wall, indicating thermostat is not